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Legal · 7 sections

Cookie policy.

A short page about what this website stores in your browser. Analytics cookies are only set if you say yes, the embedded map and booking screen set their own, and nothing is used for advertising or follows you elsewhere.

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What cookies are

A cookie is a small file a website asks your browser to keep, so that something can be remembered between one page and the next. Some are set by the site you are on; others are set by a service the page has borrowed something from, like a map. Browsers can also keep small notes for a site in what is called local storage, which works the same way as far as you are concerned, so it is covered here too.

This site is a set of plain pages. There is no login and no basket, so there is very little it needs to remember. What it does set is described below, and that is the whole list.

Your choice

The first time you visit, a box at the bottom of the screen asks whether the site may use analytics cookies. Until you accept, it sets none. You can accept, reject, or open the settings and choose there, and saying no has no effect on anything else on the site or on your care.

To remember your answer, the site keeps a note of it in your browser’s local storage, under names beginning stcm. This is the one thing that is stored without asking, because without it you would be asked again on every page. It stays in your browser, is not sent anywhere, and is there until you clear your browser’s data for this site.

If you reject analytics, no analytics cookies are set. Google may still receive a basic signal that a page was viewed, with no cookie and nothing that tells one visitor from another, which it uses to estimate overall numbers.

Google Analytics (only if you accept)

The site uses Google Analytics 4 to count visits. It is there to answer questions like which treatment pages people actually read, whether anyone finds the Hollywood clinic page, and whether a page is broken on phones. It is not there to identify you.

If you accept, it sets two cookies in your browser:

  • _ga: tells one browser apart from another, so two page views in a row are counted as one visit rather than two visitors. Expires after 2 years.
  • _ga_FVENFKJX1E: keeps the state of the current visit, so the visit has a start and an end. Expires after 2 years.

What Google receives is which page you looked at, roughly where in the country you are, and what kind of device and browser you used. Your IP address is used to work out that rough location and is not stored. None of it is used for advertising, none of it is sold, and none of it is joined up with your patient records. Those are a separate matter, covered by the privacy policy.

Microsoft Clarity (only if you accept)

The site also uses Microsoft Clarity, which shows where on a page people click, tap and scroll. It is how a button that nobody can find, or a box that looks clickable but isn’t, gets noticed and fixed. Clarity is designed to hide what you type into boxes on the page, such as the contact form, and it is not used for advertising.

It is covered by the same analytics answer as Google Analytics. If you accept, it sets two cookies in your browser:

  • _clck: tells one browser apart from another across visits. Expires after 1 year.
  • _clsk: joins up the pages viewed in a single visit. Expires after 1 day.

Microsoft may also set cookies of its own on clarity.ms, the address Clarity reports to. Those are set by Microsoft, under its own terms, and are not readable by this site.

Maps and online booking

Two things on the site are borrowed from another company, and those companies set their own cookies when the page they are on loads:

  • Google Maps: the maps on the clinic, home-visit and contact pages.
  • Rushcliff (PPS): the online booking system embedded on the booking page, which needs its own cookies to hold your place while you pick an appointment.

Those cookies are set by Google and Rushcliff, under their own terms, and are not readable by this site. They are part of the map and the booking screen themselves, so the analytics answer above does not switch them on or off.

Turning them off

Cookie settings, at the foot of every page, changes your answer for this site. If you change a yes to a no, the analytics cookies already set are no longer used; clearing your browser’s cookies for this site removes them altogether.

Every browser can also block or clear cookies, usually under Settings → Privacy. Google publishes a browser add-on that opts you out of Google Analytics (opens in new tab) on every site you visit. If JavaScript is switched off, the site sets no analytics cookies at all, and there is nothing to choose.

Blocking all of these will not stop you reading the site, and it has no bearing whatsoever on your care. The map and the booking screen belong to other companies, though, so they may not work properly without theirs. You can always book by phone instead.

Changes, and asking about this

This page is updated whenever what the site sets changes, and the version shown here is the current one.

If you would like to know more, please get in touch: 07824 506 839 or mark@hallgreenchiropody.co.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk (opens in new tab).

The rest of your information

What is held about you as a patient (your records, who else sees them, how long they are kept and what you can ask for) is set out separately in the privacy policy.

Read the privacy policy